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Senior Service Designer - End-to-End Customer Experience
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-24
Listing for:
JPMorgan Chase & Co.
Full Time
position Listed on 2026-07-24
Job specializations:
-
Design & Architecture
UI/UX Design
Job Description & How to Apply Below
JPMorgan Chase & Co. in Plano, TX is seeking a Service Design Senior Associate within Consumer Banking Deposits to shape end-to-end customer experiences through service design and systems thinking.
You will guide cross-functional teams, create journey maps and blueprints, champion customer-centric metrics, and advance innovative features across products and platforms.
The role emphasizes collaboration, iterative design, and workshops to reveal pain points and opportunities.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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