Summer Intern - Enterprise and Customer Training

Position: Summer 2026 Intern - Enterprise and Customer Training
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!

Aventiv Technologies - Where your future awaits - You Tube

Job Purpose:

Aventiv Technologies offers a progressive style 12-week paid internship program designed to give students and recent graduates hands-on experience in all facets of our operations. Students will have exposure to working alongside our experienced leadership to help build our processes and keep the business running smoothly.

As an Instructional Designer/Content Developer Intern, you will play a pivotal role on the Customer and Monitoring Training teams by helping refresh existing materials and creating new content to help make training more effective and easier for Securus customers.

This summer internship program is from June through August and is 100% remote with 10% travel possible.

Candidates must be legally authorized to work in the United States without current or future employer sponsorship

Essential Duties:

* Work closely across various organizations to understand project goals, requirements, and feedback

* Assist in the look, layout, and design of all related training materials to ensure consistency in look and voice

* Help create engaging learning experiences and materials (User Guides, Job Aids, Instructional Videos) by applying learning theories and working with Subject Matter Experts to meet learners and organizational goals

* Understanding of needs analysis and learning gaps, define learning objectives

* Content Development - design and develop courses, modules, assignments and assessments as needed

* Strong writing and editing experience - excellent grammar, style, and clarity in documentation

* Ability to work across multiple content formats (text, video, graphics)

* Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

* Intermediate to advanced understanding of MS Office Suite - including styles and templates

* Intermediate to advanced knowledge of ISD procedures and principles

* Ability to work in a highly flexible environment and on multiple projects concurrently

* Creative thinking and problem-solving skills

Minimum Qualifications:

* Currently enrolled in an accredited bachelor's or master's program in Instructional Systems Design, Education, or a related field

* High School Diploma or GED

Preferred Qualifications:

* You can translate needs into outcomes

* You like to design and develop effective training solutions - making them easier to implement and understand

* You enjoy soliciting feedback and putting it into action while keeping the integrity of the outcome

* Intermediate-Advanced understanding of MS Word, Power Point and Excel

Physical Requirements:

* While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.

* Occasionally may need to reach, stoop, or kneel.

Salary and Benefits :

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

* $20.00 - $22.00/hr

Aventiv Privacy Policy:

Equal Employment Policy:

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination.

We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.