Partner Engagement Administrator; Houston, Austin or San Antonio, TX

As a Partner Engagement Administrator, you must be highly motivated and driven to succeed in an environment with minimal supervision. Your primary role will be visiting prospective and partnered organizations to promote ACE's degrees and certificates and enroll the candidates identified with interest. You must possess the highest level of interpersonal communication, dedication to customer service, and timely follow-up skills to ensure long-lasting relationships with clients.

Who is American College of Education
Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content, real-world experience, and relevant application that places our students' needs first.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high-quality, affordable programs for our students. The starting salary range for this position is $60,000, plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

• Demonstrates self-reliance by meeting/exceeding workflow needs
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills
• Follows established processes as outlined by organization and leadership
• Completes assigned duties based on daily business needs and individual skill set
• Consistently produces a high volume of quality work
• Capable and adapts as needed to work under pressure and meet tight deadlines
• Proven ability to work independently with limited supervision and with other department personnel
• Must support and embrace the College's B Corp mission to improve the people and communities we serve through our civic engagement initiatives
• Must have exceptional communication, organization, and time management skills
• Must be self-motivated as well as creative and efficient in proposing solutions to complex time-critical problems
• Must be collaborative in driving decisions and a team-player
• Strong analytical and problem-solving skills with a high attention to detail
• Builds and maintains student satisfaction
• Recognizes and anticipates student needs

In this role, you will wear different hats but your skills will be especially essential in the following areas:

• Makes cold calls and conducts in-person visits to existing educational partners and prospective organizations
• Manages a database of prospective students that were acquired through personal development efforts
• Responsible for consistently meeting the expectations of those identified here as well as in the Partner Engagement Administrators Expectation policy
• Conducts prospective student interviews:
  Matches College benefits to students' needs by providing accurate information related to all college and program specific information
• Uncovers prospective student motivations and concerns as well as overcomes objections through problem solving using a consultative approach
• Maintains consistent contact with prospective students and provides the highest level of customer service
• Maintains strong ongoing working relationships with existing partner networks to enhance the customer experience resulting in students and referrals
• Collaborates regularly with management and peers to contribute ideas for strategizing and executing potential opportunities and identifying areas for improvement
• Creates and executes event/activity plans and procedures for scheduling events, conducting informational/prospective student presentations, acquiring leads, and procuring students for ACE's programs
• Attends trade shows, conferences, and exhibits to promote ACE's programs
• Performs other duties as assigned

• Bachelor's degree
• CRM/E-mail operations experience
• Commitment to learning and developing skills
• Good interpersonal and time management skills
• Ability to work with individuals at all levels of the organization
• Ability to exercise good judgment
• Reliable transportation to office and the ability to travel/drive…