Enterprise Technical Trainer Advisor
Listed on 2026-07-20
-
Education / Teaching
Training Instructor / Specialist, IT/Computer Science Instructor
Enterprise Technical Trainer Advisor
The Enterprise Technical Trainer Advisor is responsible for enhancing the technical skills of our workforce and ensuring our team remains at the forefront of technological advancements. Develop, implement, and oversee training programs tailored to the needs of our employees, focusing on the latest tools and technologies within the Global Planning, Engineering and Transformation (GPET) sector. This role assesses training needs, designs curriculum, and delivers engaging training sessions to enhance employee performance and confidence.
Collaboration with subject matter experts to create comprehensive training materials and interactive modules. The role assesses the effectiveness of training programs and makes improvements based on feedback and performance metrics. Mentorship to junior team members and contribution to the continuous improvement of technical training practices.
- Technical Training Content Design:
Lead the design and development of technical training programs for internal customers. - Technical Training Delivery: Deliver engaging training sessions using various instructional techniques and formats to meet the Global Planning, Engineering and Transformation (GPET) organization's needs.
- Collaboration: Collaborate with subject matter experts to create training materials to align with business objectives.
- Continuous Improvement: Contribute to the continuous improvement of Global Planning, Engineering and Transformation (GPET) training programs through performance metrics and customer feedback. Enhance training content as needed to remain current with trends and technologies.
- Performs other duties as assigned.
Bachelor's Degree or equivalent in business, information systems, or a related field.
Minimum Experience- Six (6) years of significant experience in technical training or related discipline.
- Proven experience in designing complex technical course content.
- Experience mentoring and developing junior team members.
- Strong understanding of IT concepts, technologies, and processes.
- Proficient in developing training materials and instructional design methodologies.
- Excellent presentation and communication skills, with the ability to engage an audience.
- Strong organizational and time management skills.
Skills:
- Understanding of Change Management methodologies.
- Proficient in authoring tools such as Articulate Storyline 360, Adobe Captivate, Lectora, or Elucida.
- Proficient in graphic and visual design tools such as Adobe Creative Cloud (Photoshop, Illustrator), Canva, or Figma.
- Proficient in video and audio editing tools such as Camtasia, Adobe Premiere Pro, Audacity, or Descript.
The preferred location for this hybrid position is Memphis, TN, Dallas, TX, and Pittsburgh, PA. However, we will consider candidates based elsewhere within the United States (excluding Alaska, Hawaii, and U.S. territories). Candidates residing within 50 miles of a Fed Ex campus will be required to work on-site at a Fed Ex location several times per week.
US Pay Range: $7,094.23 - $15,607.31 monthly
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).