Educational Aide

Join our team in an innovative educational setting! While we are an online K-12 school, this position works on-site at our central office in Plano, TX. You will serve as a vital bridge between our virtual classrooms and our physical community, providing exceptional, patient customer service, academic tutoring, and technical support to students and families who visit the office.

• Assist students in accomplishing daily educational objectives. Provide guided tutoring and academic support to students who come into the Plano office.
• Serve as the first line of support for families and students experiencing technical issues with their online learning platforms.
• Attend parent/teacher conferences as needed to support teachers in communicating student performance, progress, and engagement, and to provide translation services (if applicable).

• Serve as a welcoming, helpful point of contact for families navigating the online school environment.
• May occasionally provide non-teaching support by assembling materials, making copies, and similar tasks.
• Complete and submit accurate time and effort reporting in accordance with school policies and deadlines
• Assist with general school administrative processes, including guiding new families through enrollment and helping them navigate and apply for Texas Education Freedom Accounts (TEFA) funds.
• Maintain accurate, complete, and confidential student records in compliance with all academy and regulatory requirements

• Serve as an active champion for school culture by supporting in-person and virtual events, clubs, enrichment activities, and community-building initiatives.
• Actively participate in grade-level teams, school-wide planning, and school improvement initiatives.
• Help maintain a safe, secure, and welcoming environment in the central office for all visiting students, families, and staff.

• Education:
  
  High School Diploma (or equivalent) required.

AND

• Strong customer service skills and a solutions-oriented approach to helping K-12 students and their families.
• Highly collaborative and eager to work alongside teachers, staff, and families to support the success of the online school community.
• Ability to pivot smoothly between academic tutoring, administrative tasks, and community event support.