RAN Wireless SME; Tech Sales Support

Plano, United States | Posted on 05/07/2026

We are looking for a RAN Wireless SME (Tech Sales Support) to join our team.

• Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions, new technology introduction of virtualized networks.
• Responsible for analyzing the customer requirements, converting them into system requirements and capturing of detail design for the development team.
• Aid in product & feature performance analysis, evaluation of new product & SW releases.
• Perform detailed analysis of 4G/5G Wireless Call Protocols. Responsible for analyzing and troubleshooting the issues, especially issues found during testing of Chipset IODT from Lab and Field.
• Provides expert technical support in the pre‑sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
• Translates and communicates complex technical design considerations between the sales team and carriers’ network business.
• Educate our customers on new products and services both individually and in a team environment. Ensures that customer commitments are achieved according to plan.
• Works closely with various support organizations, logistics, and cross‑functional teams across organization and HQ to achieve successful new product roll‑outs and developments.

• 12 years of industry experience in wireless is required.
• Bachelor’s Degree in EE/CS;
  Advanced degree is beneficial.
• Strong knowledge in 5G and 4G air interface and call processing technologies and network architecture specifically focused on Radio Access Network.
• Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, problem troubleshooting is desirable.
• Should have understanding on 5G concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE‑ working & co‑existence, 5G Numerologies etc.
• Experience with ongoing 3
  
  GPP Rel‑15/16 activities is beneficial.
• Good understanding of overall Wireless systems with emphasis on PHY, MAC, RLC, RRC and PDCP layers.
• Experience with test tools such as XCAL, QXDM, Wireshark, Channel Emulator.
• Understanding of 3
  
  GPP systems:
  Core and RAN networks.
• Experience with SW development is beneficial.
• Understanding of HW as well as SW architecture.

• Self‑motivated individual with the ability to thrive in a team‑based or independent environment.
• Detail‑oriented with strong organization skills.
• Ability to work in a fast‑paced environment.
• Limited supervision and the exercise of discretion.
• Demonstrated ability to interact at all levels within customer's organizations.
• Ability to negotiate with and convince others, in a potentially adversarial environment, including customer leadership, directors and managers with opposing views to accept/approve plans, technical and project recommendations.
• Ability to plan, organize and prioritize multiple strategic programs and simultaneous performance objectives.
• Ability to write, read, interpret, explain and act based on a thorough understanding of technical documents, engineering materials and contracts or related documents.
• Ability to make professional sales and business presentations in writing, through email, reports, or orally, including complex business and technical matters to an audience of high technical skills, management and operational experience.
• Ability to support a cross‑functional team to achieve customer contracted objectives and specific team goals within established time frames and requirements.
• Assist in and if needed direct the team in lab and field trials related to introduction of products sold to the customer.
• Ability to travel sporadically during the project.

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable…