Engineer II, Software Analysis Engineering

Position Summary

Accountable for leading field integration testing efforts (FF A/FIT/FSA) of all 4G/5G key features with customers, including test plan development, reviewing test plans with customers, driving cross‑functional teams to execution, reviewing test results, issue identification, analysis, and quality proofing until software acceptance is achieved, leveraging electrical engineering principles related to RF system behavior, signal propagation, and hardware‑software interoperability to validate end‑to‑end network performance.

Apply electrical engineering foundations in digital signal processing, be responsible for Tier3 support, analyzing and troubleshooting scheduler‑related issues reported from customer labs, field sites, and production networks.

Review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPls, performing trials, and providing optimization guidelines.

Aid in product and feature performance analysis, evaluation of new product and software releases, and third‑party product evaluation to build product synergies, conducting assessments using electrical engineering methodologies such as hardware interface evaluation and signal‑path analysis.

Work closely with various support organizations, logistics, and cross‑functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.

Educate customers on Samsung’s new products and services both individually and in team environments, explaining relevant engineering concepts.

Ensure that customer commitments are achieved according to plan.

Master’s degree in Computer Science, Information Technology, Electrical Engineering, Electronics Engineering, Telecommunications and Network Engineering, a related field or foreign equivalent and 2 years of post‑baccalaureate experience in the job offered or any related engineering roles.

• Call flow knowledge of 5G/LTE RAN network architecture.
• LTE/ and interface testing, and development of test plan and test cases for software features and enhancements.
• Mobility management and mobile broadband radios and inter‑working between 4G and 5G.
• 5G/LTE protocol stacks and technology.
• PC or UNIX Workstation experience in a LAN systems environment.
• RF test equipment including signal generator, spectrum analyzer, and air interface protocol analyzer.

10% domestic travel required for product rollouts, team meetings, and customer meetings.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

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