Home Appliances Product Specialist

Home Appliances Product Specialist

Immediate need for a talented Home Appliances Product Specialist. This is a 12 Months Contract opportunity with long-term potential and is located in Plano, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-23110 Pay Range: $30 - $34/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The main function of a product specialist is to be the subject matter expert on a product through its development.
• The typical product specialist will provide technical advice to customers concerning their product
• Evaluate new model concept, functions and design for quality improvement prior to mass production.
• Collaborate with HQ and factories to ensure the new products are ready launch, confirm meeting all necessary requirements, including product evaluation, user trial, and training.
• Data based quality sensing with primary focus on Annual Service Rate analysis for Home Appliance product improvement
• Analyze, evaluate and test various Home Appliance Product Categories top symptoms and issues that drive high Redo, identify root cause and corrective actions with internal teams, HQ and Factories.

Key Requirements and Technology

Experience:

• Top 3 must-haves: 2-4 years of HA experience w/ in-home service experience & Home appliance product management, development or related field.
• Develop and maintain product readiness plans, including timelines, milestones and key deliverables.
• Excellent communication and collaboration skills, with ability to work effectively with cross-functional teams
• Strong understanding of product development or management process and experience with home appliance related field (3-5 2-4years).
• Understanding manufacturing, engineering and product design.
• Experience with quality analysis, product testing and validation.
• Proficient w/ excel, PPT & computer savvy.
• Ability to manage multiple projects and priorities in a fast paced environment.
• This position will primarily focus on:
  Identify and address any issues that may impact product launch by working closely with cross-functional teams, including HQ, Product engineers, Contact center, training and Field Service.
• Not looking for heavy engineering b/g; looking for candidate w/ HA service industry experience.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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