Voice Applications Operations Engineer
Job in
Plano, Collin County, Texas, 75023, USA
Listed on 2026-08-05
Listing for:
TriOptus
Full Time
position Listed on 2026-08-05
Job specializations:
-
Engineering
Technical Support, Systems Engineer, IT Specialist, Computer Science
Job Description & How to Apply Below
Voice Applications Operations Engineer
Location:
Plano, Texas
Job Type: Contract
Duration: 2.11 Years
Job Description:
Overview:
- Looking for candidates with a background in IVR technology
- This is an Application Support / Production support role
The Voice Application Operations Engineers will be supporting:
- Contact Center Applications
- IVR (Interactive Voice Response)
- VXML (VoiceXML)
- Genesys Intelligent Call Routing and Orchestration
- VOIP (Voice Over Internet Protocol) and SIP (Session Initiation Protocol)
- Speech recognition & Text to Speech
- Web & Cloud technologies
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