Sales Associate

Job Details

Job Location:
Grapevine Studio - Grapevine, TX

Position Type:
Part Time

Salary Range: $15.00 - $15.00 Hourly

Job Category:
Retail

Who is CADY?

CADY is the premier school photography company. We exist to inspire and unleash human potential. We are innovative and aim to elevate excellence, year after year. We inspire students, schools, and our team members so they feel accepted and empowered. Your story starts with CADY!

CADY Perks

• Weekly pay
• Flexible scheduling
• Camera equipment provided
• Career advancement with opportunities for promotion
• Annual review with merit opportunity
• Free professional headshots
• Free annual family portrait session
• Referral bonus program
• Paid learning and development through CADY University
• Fun, active and Instagram-worthy studio environment
• Team member recognition and rewards programs
• Employee assistance programs to support your health and well-being

Job Summary

Under the direction of your Studio Manager, the Experience Ambassador (Sales Associate) role is crucial for maintaining a positive client experience and ensuring the success of the overall business. In this role, you will play a pivotal part in elevating our customers' experience and ensuring that every person who walks through our doors receives exceptional service. The ideal candidate will have a passion for creating positive interactions, a keen eye for detail, and a commitment to fostering a welcoming and memorable environment.

Top 5 Responsibilities

Additional Responsibilities

• Address customer concerns or issues promptly and effectively, seeking solutions that leave customers satisfied. This includes collaborating with relevant departments to resolve complex customer challenges.
• Client interaction and studio maintenance skills
• Interact with clients during the image presentation, helping them understand and choose their finalized images. Provide assistance in placing orders, answering questions, and addressing concerns.
• Collaborate with the photographers and other team members to ensure a seamless transition from the photography session to the presentation and ordering process.
• Effectively communicate the CADY brand identity to clients, ensuring that the values and messaging of the studio are consistently conveyed throughout the session, presentation, and interaction process.
• Be prepared to handle any issues or concerns that may arise during the presentation or ordering process, working towards finding satisfactory resolutions for both the client and the studio.

Job Requirements

• Must be at least 18 years of age
• High School diploma or equivalent
• Must pass a satisfactory background check
• Exceptional interpersonal and communication skills
• A positive and proactive attitude with a passion for delivering outstanding service
• Ability to multitask and prioritize
• Professional demeanor shown in person, on calls, and in emails
• Excellent organizational skills with strong attention to detail
• Team player mentality with a willingness to collaborate with colleagues on ideas and initiatives
• Flexible with working in a fast-paced environment

Physical Requirements and Environmental Factors

• Extended periods of viewing computer screens
• Able to walk/move inside or outside for more than 6 consecutive hours
• Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded area)
• Able to move up to 20 lbs
• Able to communicate verbally with team members and customers