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VOC Analytics & Operations Specialist (Korean Fluent
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-03
Listing for:
2020 Companies LLC
Full Time
position Listed on 2026-08-03
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Samsung Electronics America in Plano, TX is seeking a VOC Operations Support Specialist to analyze trends, perform root cause analysis, and drive actions that improve customer care. This on-site role requires fluent Korean and strong communication, with cross-team collaboration to implement solutions.
You will summarize findings for leadership and support ongoing process improvements to enhance customer satisfaction in a fast-paced environment.
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