Mortgage Loss Mitigation Specialist

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* FHA/HUD loss mitigation waterfall and servicing requirements
* VA servicing and compromise sale requirements
* USDA Rural Housing Servicing Guidelines
* FNMA Servicing Guide
* FHLMC Single-Family Seller/Servicer Guide
* Maintain working knowledge of mortgage default servicing industry updates.
* Support continuous process improvement initiatives and provide recommendations to enhance underwriting and workflow efficiency.
* Demonstrate proficiency in loss mitigation underwriting, decisioning, and processing.
* Maintain up-to-date knowledge of regulatory, investor, and servicing guideline changes.
* Accurately calculate trial payments, capitalization limits, and deferred balances.
* Review and resolve escalations, appeals, and reconsideration requests.
* Review executed purchase contracts and HUD-1 Settlement Statements or Closing Disclosures for short sales.
* Participate in quality control reviews, audits, and investor examinations.
* Complete all required compliance and training courses annually.
* Adhere to company policies, procedures, and code of conduct.
* Maintain professional appearance and business-casual dress standards.
* Perform other related duties as assigned.
* Minimum of 2 years of mortgage servicing experience with a focus on loss mitigation underwriting, decisioning, and processing.
* Knowledge of FNMA, FHLMC, and GNMA investor guidelines (preferred).
* Experience with short sales and deed-in-lieu underwriting and processing.
* Strong background in financial analysis and income calculation.
* Experience in portfolio management, call center operations, customer service, collections, or financial services environments.
* Strong analytical and decision-making skills
* Ability to interpret financial, legal, title, and settlement documentation
* Proficiency with mortgage servicing systems (MSP preferred)
* Excellent written and verbal communication skills
* Strong organizational skills and attention to detail
* Ability to manage a high-volume pipeline in a fast-paced environment
* Proficient computer and basic mathematical skills
* Dependability and adherence to timelines
* Strong interpersonal and teamwork skills
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* NOTE:

** This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by supervisors to meet the ongoing needs of the organization.
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