Mortgage Cashiering Specialist

We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here.

Then, use our "Get Started" section to take your first step to being a part of First United.

Mortgage Cashiering Specialist

SUMMARY

The primary responsibility of the Cashier position is to process mortgage payments within the servicing director system and make any necessary adjustments or corrections. The position will require payment application through various sources including lockbox work queues, tasks, customer requests, mail, internal bank requests, and external partners.

• Ensure timely and accurate processing of funds received for loan servicing, including but not limited to, mortgagor payments, suspense, liquidation and bankruptcy, foreclosure, and loss mitigation funds.
• Process and manage daily tasks
• Monitor receipt of incoming wires and process funds
• Research and resolve payment posting discrepancies timely and accurately
• Perform application reversals as applicable
• Assist with creating payoff quotes or posting of payoff funds
• Complete monetary and non-monetary transactions with Servicing Director
• Process various liquidation requests like charge offs, write offs, and proceeds
• Manage various exceptions and monetary system edit reports
• Communicate with the accounting team and the servicing team to ensure proper application of all funds
• Complete daily cash balancing, payment clearing, and manual reconciliations for end of day balancing
• Research payment histories received from customers or business partners
• Assist accounting with all loan reconciliation reports
• Maintain full compliance with all Regulatory requirements and bank policies and procedures.

• Performs other duties as requested by Executive Management or Supervisor.
• Complete all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures.
• Dresses professionally.
• Recommends to supervisor possible methods to improve department.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED equivalent required.
• 1 or more years of Mortgage Cashiering experience or 2 or more years of Mortgage Servicing experience
• Working knowledge of Black night/ICE servicing system.
• Ability to work independently and in a team environment.
• Thorough knowledge of Satisfaction requirements for local, state, and federal
• Ability to effectively comprehend, analyze and explain all aspects of the request process.
• Ability to maintain accuracy with attention to detail and in accordance with local, state, or federal guidelines.
• Ability to perform mathematical calculations and work accurately with numbers.
• Effective verbal and written communication skills.
• Effective computer skills.
• Ability to think independently and make appropriate decisions.
• Ability to perform multiple tasks through effective prioritization and time management and demonstrate attention to details.

• Excel
• Word
• Black night MSP/Director

NOTE:

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

Plano-Parkwood

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at  for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.