Servicing Underwriter III- Mortgage

Embark on a rewarding and challenging career with our Underwriters with our dynamic team where we underwrite Mortgage Assistance requests according to Default Servicing Policy and Procedure or Chase Credit Policy to ensure the customer(s) meet program specifications. We review and analyze customer financial documentation and propose solutions to assist customers in need of Mortgage Assistance and you may interact with other internal and external parties such as Customer Assistant Specialists, Quality Assurance, Closers and investors or government agencies as needed.

With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Servicing Underwriter III
- Mortgage in Home Lending, you have a Specialty designation and will have developing knowledge of and apply best Underwriting practices and be responsible for the analysis of submitted files for repayment capacity, capital/assets, character, collateral and property condition while adhering to Chase Default Servicing or credit policies and investor/agency guidelines. You will support and uphold fair lending practices of JPMorgan Chase and are responsible for productivity and quality targets ensuring the highest level of customer satisfaction

• Apply knowledge of Chase Default Servicing Policy and Procedure or Chase Credit Policy while adhering to Chase Fair Lending practices
• Review all loan underwriting documentation to ensure compliance with investor requirements (e.g. loan documents, appraisals, etc.) and consistently exceeds passing rates within all areas of quality and goals
• Analyze financial information including calculation of income and debt ratios, verification of assets, collateral review, and credit review and analyze problems and identifies potential or innovative solutions, identifies documentation deficiencies within review and communicates findings
• Stay up to date on all policy changes that impact underwriting with extreme focus to customer obsession/service through following policy and procedure, reviewing for exceptions and proposing process improvements
• Apply relevant technical and computer expertise and write effective communications and review files to apply additional overrides and effectively partner with internal and external parties and assists their team and management
• Prioritize workflows and exceeds timeline goals while maintaining production and quality with the assignment of additional projects and operating as a Subject Matter Expert
• Work on highly complex loans and will underwrite all types of income reviews and must be proficient in all investor types.
• Perform forensic reviews for appeals and confirmed decisions to determine if errors may have occurred in the mod process. Forensic reviews are also performed for litigation loans, as required
• Work closely with investors to obtain approvals and resolve issues when identified through the underwriting and closing process
• Lead training sessions with peers, management, and other lines of business. Test the accuracy of user tools and system upgrades, and complete remediations of prior decisions when errors are identified
• Demonstrate a determination to get the job done right the first time while ensuring loan decisions meet all program and product specifications

• 6+ years’ experience as a mortgage underwriter, mortgage processor or mortgage related experience with 4 years of underwriting.
• Highly independent and can make sound decisions with minimal supervisor involvement
• Knowledge of personal and business financial analysis, tax returns, balance sheet analysis including cash flow and self-employment income analysis.
• Knowledge of basic mortgage underwriting guidelines
• Excellent analytical and decision-making skills
• High school diploma or equivalent

• College degree and/or equivalent work experience