Mortgage Compliance and Quality Control Specialist

MORTGAGE COMPLIANCE AND QUALITY CONTROL SPECIALIST

SUMMARY:

The Mortgage Compliance & Quality Control Specialist is responsible for overseeing and ensuring adherence to federal and state regulatory requirements throughout the mortgage loan lifecycle. This role plays a critical part in maintaining compliance with applicable laws, conducting quality control reviews, and providing actionable insights to improve operational effectiveness and mitigate risk.

All Locations:
Plano-Parkwood.

• Oversee, review, and monitor mortgage loans during pre‑funding and post‑closing stages to ensure compliance with regulatory requirements, including TILA, RESPA, FCRA, ECOA, and other applicable laws.
• Conduct comprehensive quality control reviews and ensure all findings are properly documented and addressed.
• Provide regular compliance reports, summaries, and updates to senior management, highlighting trends, risks, and recommended corrective actions.
• Monitor and evaluate the loan origination system to ensure updates and configurations align with current regulatory requirements.
• Maintain up‑to‑date knowledge of mortgage compliance regulations and proactively identify upcoming changes that may impact operations.
• Perform monthly HMDA exception reviews, including data scrubbing, batch updates, and validation to ensure data integrity and accuracy.
• Conduct monthly Origination and Adverse HMDA testing and provide recommendations for process improvements.
• Identify recurring errors or trends in quality control reviews and elevate issues when thresholds are exceeded.
• Perform vendor quality control reviews to ensure third‑party compliance with regulatory and organizational standards.
• Conduct quarterly VA IRRRL quality control reviews and maintain accurate reporting and documentation.
• Collaborate with the Marketing Department to review mortgage‑related advertisements and ensure compliance with federal and state regulations.
• Other duties as assigned.

• Perform other duties requested by Executive Management or Supervisor.
• Complete all required compliance training on a yearly basis.
• Adhere to all company policies and procedures and maintain professional dress.

High school diploma or equivalent (GED) required. Bachelor of Science, Business preferred. Minimum two years’ experience in mortgage lending or a banking environment preferred or other professional business environment.

• Excellent analytical, organizational, and problem‑solving skills.
• Detail‑oriented with a strong commitment to accuracy and regulatory adherence.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
• Experience with loan origination systems and compliance monitoring tools.
• Strong written and verbal communication skills with the ability to present findings to senior leadership.
• Ability to follow written and verbal directives, articulate ideas, work independently, and manage multiple projects while meeting strict deadlines.
• Demonstrated technical knowledge of banking, mortgage, federal and state lending and compliance/regulatory matters.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.