Property Operation and Asset Manager

Summary

The Property Operation and Asset Manager is responsible for leading asset management functions for the Company while supporting client relations with real estate investors. The Asset Manager plays a central role in value creation and operational execution for group-acquired residential assets, including renovation planning and oversight, coordination with third‑party property management companies, investor reporting, and cross-border communication with affiliated overseas stakeholders.

This role requires strong written and oral bilingual communication capability in English and Japanese, real estate and operations expertise, and the ability to manage multiple priorities across multiple affiliated entities within a joint employment structure.

• Serve as the primary asset‑level liaison for real estate investors regarding U.S. property performance, renovation progress, and ongoing operations.
• Provide timely reporting, consultation, and asset‑level guidance to support investor decision‑making.
• Ensure clear and consistent bilingual communication with investors, affiliated overseas stakeholders, and internal teams.
• Support investor onboarding and ownership administration by coordinating required setup items, timelines, and documentation, and by clearly explaining responsibilities and process flow to investors.

• Oversee coordination with third‑party property management companies regarding rent strategy, maintenance issues, tenant matters, vendor relations, and service standards.
• Review and verify monthly property management, financial, and operational reports, identify variances, and drive required actions with property managers and relevant internal stakeholders.
• Monitor cash flow, track reserves, and support remittance‑related processes required for investor reporting.
• Oversee operations for assigned assets across relevant U.S. markets, including turnover, major repairs, and issue escalation.
• Coordinate property insurance arrangements for assigned assets, including pre‑binding preparation, renewals, coverage reviews, premium coordination, and claim‑related follow‑up, working with local insurance brokers and service providers.
• Coordinate operational setup tasks required for property operations and investor reporting, including banking and insurance documentation collection, vendor onboarding support, and process tracking.

• Coordinate banking setup and ongoing administration required for property operations and investor reporting, working closely with the Accounting and Finance team and relevant local counter parties such as banks and service providers.
• For property LLC titled accounts, support the Accounting and Finance team as the primary owner of account opening and administration by coordinating operational requirements, preparing and organizing required documents, and aligning timing with property operations and reporting needs.
• For investor individual or investor entity titled accounts, lead the end‑to‑end setup and coordination, including bank account opening arrangements, KYC documentation, authorized signatory documentation, wire instructions, operational payment setup, and remittance workflows, while partnering with the Accounting and Finance team for internal controls, cash management alignment, and reporting requirements.
• Maintain clear documentation and process tracking for banking setup items to support internal controls, cross‑border reporting, and operational continuity.

• Develop renovation scopes and value‑add plans aligned with the business plan and investor expectations.
• Collect and review contractor bids, validate scope and pricing, and manage renovation schedules and progress in coordination with property management and vendors.
• Control renovation capital expenditure budgets and timelines, elevate and seek investor approval when costs are projected to exceed approved limits.
• Provide renovation progress updates in investor reporting and communicate impacts to leasing strategy, timeline, and…