Wire Desk Specialist

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Full Time Plano, TX, US

3 days ago Requisition

A Wire Desk Specialist role in mortgage lending is a critical operational position that ensures accurate, timely, and compliant processing of wire transfers for loan funding and payoff.

• Wire Management:
  Prepare, verify, and release wire transfers for loan funding; follow banking controls and dual verification processes
• Wire Coordination:
  Communicate with settlement agents, title companies, warehouses, and internal teams
• Exception Resolution:
  Identify deficiencies or missing items and work with operations to resolve quickly
• Data Entry & System Updates:
  Maintain records in loan origination systems (e.g., Encompass, Empower), imaging systems, and wire platforms
• Customer Support:
  Respond to inquiries about incoming/outgoing funds; interact with banks to resolve issues
• Log Maintenance:
  Maintain wire request logs to prevent duplication and track on-hold wires

• Education:
  
  High school diploma or GED; associate or bachelor’s degree preferred
• Experience:
  
  1–3 years in mortgage post-closing, closing, funding, or secondary marketing; banking or financial services wire experience a plus
• Technical
  
  Skills:
  
  Proficiency with MS Excel, LOS platforms, imaging systems, and wire portals
• Compliance Knowledge:
  Familiarity with TRID, RESPA, HMDA, and investor guidelines
• Soft Skills:
  
  Strong attention to detail, time management, communication, and organizational skills