Control Manager - Senior Associate

Control Manager
- Senior Associate, Control Management

Build a career where your work directly strengthens risk management and operational resilience. In this role, you will partner with business and control teams to identify issues, drive remediation, and enhance control effectiveness across critical processes. The role requires sound judgment, strong stakeholder engagement, and disciplined execution to support regulatory and firm expectations.

As a Control Manager
- Senior Associate, Control Management in the Corporate Third Party Oversight team within Global Supplier Services, you will lead the design, implementation, and monitoring of controls. You will partner closely with business, risk, and control stakeholders to identify control issues, oversee timely remediation, and promote a strong and sustainable control environment across in ‑ scope processes.

Job Responsibilities

• Monitor and assess the operational risk and control environment across assigned processes
• Identify control issues, perform root cause analysis, support remediation efforts, and develop strategies to address recurring themes and trends
• Collaborate with stakeholders to evaluate business risks, control environment, identifying significant gaps and weaknesses, and implement solutions to mitigate control breaks
• Design control-related activities in partnership with Business Executives, including measuring effectiveness of existing controls and change management workflows
• Follow up with accountable owners to ensure effective and timely issue resolution
• Collaborate across functions to promote integrated risk management and stakeholder confidence across regional operations
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions

Required Qualifications, capabilities, and skills

• Bachelor's degree with 3+ years of experience in financial services, focusing on controls, audit, quality assurance, risk management, or compliance
• Strong organizational and time management skills, with the ability to handle multiple priorities concurrently across complex processes
• Demonstrated ability to understand processes and associated risks to inform control design
• Effective communication skills, both written and verbal, with the ability to engage with various levels of management
• Analytical skills, with the ability to synthesize data and draw appropriate conclusions
• Ability to build and maintain partnerships across business units
• Interpersonal and relationship-building skills, with a collaborative approach
• Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite

Preferred Qualifications, capabilities, and skills

• Ability to visualize and present complex messages to stakeholders and executives
• Familiarity with control and risk management concepts, with the ability to design, create, and evaluate Control & Operational Risk Evaluations in collaboration with business partners
• Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness…