Senior Associate, SBA Loan Documentation & Closing Specialist
Listed on 2026-07-18
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Finance & Banking
Loan Servicing, Banking Operations, Regulatory Compliance Specialist
Senior Associate, SBA Loan Documentation & Closing Specialist
You are responsible for coordinating loan closings, preparing and reviewing loan documents, ensuring they are accurately prepared in accordance with Bank policy and regulatory requirements, while providing exceptional customer experience and maintaining Capital One’s high standard of excellence.
Responsibilities- Apply job knowledge and documentation expertise to a diverse array of complex lending products.
- Prepare complex commercial loan documents using in-house and third party documentation software platforms (Laser Pro, Etran, Word templates) for SBA Express, 7A and 504 new loans, renewals, extensions and modifications.
- Conduct lien searches and related due diligence tasks to determine appropriate actions to resolve outstanding lien issues and deliver lien documents to designated vendors.
- Review loan documents prepared by other associates or outside counsel to ensure compliance with the Bank's loan policy, applicable banking regulations, applicable government related Standard Operating Procedures (“SOP”) and with any other requirements designated by the credit approval authority, and authorize the closing of such loans.
- Review organizational documents, appraisals, surveys, flood determinations & flood policies and other third party documents to ensure conformity with bank and/or SBA SOP standards.
- Analyze due diligence documentation and prepare necessary lien perfection documents to protect banks security interest in pledged collateral.
- Assist in identifying and clearing any exceptions within the appropriate time periods.
- Coordinate the issuance of letters of credit, including renewals and amendments.
- Interact with underwriters, relationship managers, customers, agent banks, attorneys, title companies and insurance agents to ensure all conditions are met for closing.
- Instruct new associates and serve as a training resource for less experienced associates in the department.
- Manage a complex workload that includes multiple tasks and conflicting priorities.
- Remain current on all pending and proposed regulatory changes affecting compliance and attend seminars and workshops covering regulatory and compliance issues.
- Maintain expert knowledge of lending processes, loan principles and terminology related to banking laws and regulations, as they pertain to loan disclosures and requirements.
- Maintain expert knowledge of commercial Real Estate loan documentation, collateral perfection, title insurance, UCC due diligence, compliance requirements, lending policies and procedures and loan/funding terminology.
- High School Diploma, GED or equivalent certification.
- At least 3 years of experience in Microsoft Office or G Suite.
- At least 3 years of experience in Banking or Financial Services.
- At least 3 years of experience of SBA Loan Closing experience (Express, 7a and 504).
- At least 3 years of customer service experience in a commercial lending support role.
- Bachelor’s Degree or military experience.
- At least 4 years of experience in loan administration and documentation.
- At least 4 years of experience of SBA Loan Closing experience (Express, 7a and 504).
- At least 4 years of customer service experience in a consumer, mortgage, or commercial lending support role.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Equal Opportunity EmploymentCapital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including, to the extent applicable, Article
23-A of the New York Correction Law;
San Francisco, California Police Code Article
49, Sections;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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