KYC Relationship Officer

Join JPMorgan Chase & Co., a leading global financial services firm with operations worldwide, offering a comprehensive set of benefits including flexible work arrangements and health care insurance. We're seeking a KYC Relationship Officer to partner with Bankers and AML/KYC Operations, ensuring client KYC records comply with regulatory standards and due diligence requirements. The final officer title and job grade will be discussed at the time of offer.

As a Know Your Customer Relationship Officer within the Wholesale KYC Organization, you will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards. You will manage client and partner expectations in a consultative way, exhibit ownership of KYC/AML experience, and ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.

You will also manage operational risk effectively and be accountable for timely portfolio management while maintaining quality expectations.

• Manage client and partner expectations and understanding through a consultative approach.
• Exhibit ownership of KYC/AML expertise and enhance client experience.
• Ensure KYC/AML deliverables are met and hold internal partners accountable.
• Demonstrate ongoing understanding of KYC/AML processes, addressing delays and inefficiencies.
• Manage operational risk effectively by maintaining diligent awareness of process risks.
• Escalate appropriate risk items and drive issues to closure.
• Support bankers in the client selection process to manage client risk effectively.
• Independently manage the renewal cycle of DDFs in collaboration with the Relationship Management Partnership.
• Be accountable for timely portfolio management while maintaining quality expectations.

• Proficient in identifying AML risks with a thorough understanding of AML/KYC policies.
• Exceptional verbal and written communication abilities.
• Outstanding time management and organizational skills.
• Strong analytical and problem‑solving capabilities.

• BA/BS degree required.
• At least 2 years of experience in AML/KYC, Risk Management, Security, or Law Enforcement related to fraud and illicit money movement.
• Experience in financial services, ideally in Corporate/Commercial Banking.
• Familiarity with risk factors affecting specific products and industries.
• Strong multitasking skills and ability to utilize internal resources effectively.
• Excellent attention to detail and strong client focus.
• Ability to navigate complex client relationships and collaborate with internal groups.

Please note this role is not eligible for employer immigration sponsorship.