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Mortgage Servicing Support Specialist - Hybrid
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-18
Listing for:
Carrington
Full Time
position Listed on 2026-07-18
Job specializations:
-
Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
Carrington Mortgage Services is seeking a Customer Service Specialist I to handle a high volume of inbound and outbound calls from borrowers and third parties about existing mortgage loans, delivering accurate information while following company policies.
The role emphasizes first-call resolution when possible, escalation for complex issues, and adherence to regulatory guidelines and servicing processes. A hybrid work schedule is offered, with opportunities to grow within the team.
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