Lead Associate, Risk Management

Responsibilities

• Serve as the primary risk partner for Single‑Family customer engagement business partners, providing effective challenge and risk‑based guidance to business leaders and stakeholders.
• Guide the team in preparing analyses, assessments, and reports used to identify business areas, processes, or initiatives that may pose risk to the enterprise.
• Evaluate the impact of existing, proposed, or emerging risks and provide clear, risk‑based recommendations that support business decisions.
• Lead monitoring of information, processes, controls, and issue trends to help reduce operational risk through rigorous analysis and documentation.
• Lead risk and control self‑assessments (RCSAs), issue management activities, control testing coordination, and remediation efforts as needed, in accordance with enterprise standards.
• Document risk assessments, resolutions, control guidance, and remediation activities in a clear, consistent, and audit‑ready manner.
• Monitor risk trends, key risk indicators, internal loss events, audit findings, regulatory matters, and other risk information using rigorous analysis to identify opportunities for risk reduction and process improvement.
• Collaborate with the business, risk management teams, and other stakeholders to understand strategic objectives, assess associated risks, address cross‑functional impacts, and drive effective risk management practices.
• Partner with stakeholders across Single‑Family and the broader enterprise to understand business objectives and provide practical risk management guidance.
• Support business strategy reviews and help teams make informed decisions in response to evolving consumer behaviors, regulatory expectations, and operational priorities.
• Promote a strong risk culture by influencing partners, facilitating discussions, and helping teams understand risk impacts, controls, and mitigation options.

• 4 years of related experience in risk management, operational risk, enterprise risk management, compliance, audit, business controls, or a related discipline.
• Experience identifying, assessing, monitoring, documenting, and mitigating operational or non‑financial risks.
• Experience preparing analyses, reports, or recommendations that support risk‑based decision‑making for business leaders or cross‑functional stakeholders.
• Ability to evaluate processes, controls, issues, and remediation activities and communicate findings clearly and accurately.
• Strong written and verbal communication skills, including the ability to explain complex risk concepts to stakeholders with varied backgrounds.
• Demonstrated ability to influence, collaborate, and build relationships across teams while managing competing priorities and deadlines.
• Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.
• Bachelor’s degree or equivalent experience.

Demonstrates expertise in risk management, operational risk assessment, and compliance, with a strong ability to communicate complex risk concepts effectively. Proven track record in leading risk and control self‑assessments, monitoring risk trends, and providing actionable recommendations to support business objectives.