Commercial Card Control Manager - Vice President

Join our Payments team supporting Commercial Card, where you’ll help shape a strong risk and control environment that enables innovation, protects customers, and supports sustainable growth.

As a Vice President, Commercial Card Control Manager in Payments, you will lead a comprehensive control management program to strengthen the risk and control environment across Commercial Card processes. You’ll partner closely with cross-functional stakeholders to assess risk, evaluate control design and effectiveness, drive testing and issue management, and deliver clear governance reporting to senior leaders.

• Monitor the operational and compliance risk environment to identify existing and emerging risks
• Perform risk assessments for business initiatives, product enhancements, regulatory changes, and operational processes
• Analyze key risk indicators (KRIs), internal/external events, audit findings, and regulatory developments to evaluate exposure
• Partner with stakeholders to assess inherent and residual risks and maintain an up-to-date Commercial Card risk profile
• Identify potential control gaps and recommend sustainable solutions to mitigate risk exposure
• Evaluate control design and effectiveness across Commercial Card business processes
• Support the planning, execution, and reporting of control testing activities in partnership with key teams
• Assess the impact of business and technology changes on the control environment and recommend enhancements
• Manage the end-to-end lifecycle of issues, including root cause analysis, remediation challenge, tracking, escalation, and closure
• Prepare executive-ready reporting and materials on risk, controls, testing, issues, and metrics
• Support governance forums and committees, ensuring documentation is accurate, complete, and aligned with governance needs

• Bachelor’s degree or equivalent professional experience
• Experience in control management, operational risk, audit, compliance, risk management, or a related discipline
• Knowledge of risk management principles, control frameworks, governance practices, and issue management
• Experience conducting risk assessments and evaluating control effectiveness
• Strong analytical skills and ability to translate findings into actionable recommendations
• Strong organizational skills with the ability to manage multiple priorities
• Strong written, verbal, and presentation skills, including proficiency with Excel and Power Point

• Experience supporting Commercial Card, Payments, Treasury Services, Merchant Services, or related financial products
• Knowledge of compliance and operational risk requirements, including control testing methodologies
• Experience partnering with Internal Audit, Compliance, Operational Risk, and/or regulatory stakeholders
• Familiarity with governance, risk, and control management systems and processes

** To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**