Accounts Receivable & Closing Operations Analyst (PTX81426

Job Details

Job Location:

Plano, TX 75093

Position Type:
Full Time Salary Range: $55,000.00 - $60,000.00 Salary/year

Job Category: ASARGEImagine being part of a fast-growing, tech-forward HOA management company where your career can truly take off—and where your success is celebrated every step of the way. Welcome to Real Manage!

We’re not just expanding—we’re thriving. And as we grow, so do the opportunities for our team members. At Real Manage, you'll find a supportive, energetic culture that values your hard work, respects your time, and encourages you to reach your full potential.

Real Manage is proud to be Certified™ by Great Place to Work®, a globally recognized authority on workplace culture and employee satisfaction. This honor is based entirely on feedback from our own team—proof that our people love where they work.

When you join Real Manage, you’re more than just an employee. You are part of a close-knit, nationwide team that invests in your long-term success.

Real Manage is one of the top community management firms in the U.S., ranked #3 out of 5,000+ companies nationwide. We operate in 16 states and Washington, D.C., serving a wide range of communities—from HOAs and condos to luxury high-rises and master-planned developments. Our client list includes some of the country’s most respected developers and builders.

At Real Manage, we don’t just manage communities—we build them. Our mission is to deliver smart, transparent, and personalized solutions that exceed expectations. We constantly measure our performance, embrace innovation, and never stop improving.

• Integrity – Always do the right thing
• Respect – Treat everyone with dignity
• Selflessness – Work for something bigger than yourself
• Personal Relationships – People do business with people they like
• Always Improving – Never stop growing

Join Real Manage and be part of a company that’s leading the way in community management—with heart, innovation, and a clear vision for the future.

The AR & Closing Operations Analyst for Closings & Collections serves as the business process owner for all closing document and collections workflows within the Shared Services division. This role exercises independent judgment and decision-making authority over how closing-related processes are governed, executed, and continuously improved. The Analyst holds end-to-end accountability for process integrity, compliance, and outcomes - partnering cross-functionally with Operations, Client Services, Finance, and Legal to drive consistency and resolve complex issues requiring expertise and discretionary judgment.

This is not a task-execution role; it is a process ownership role requiring subject matter authority in a high-volume, deadline-driven environment.

• Serve as the business process owner for closing document and collections workflows, exercising authority over how processes are structured, governed, and executed across the organization.
• Act as a point of escalation for complex closing document requests, account balance discrepancies, and collections issues - including situations not addressed by existing policy or procedure.
• Establish, enforce, and refine escalation policies and decision thresholds for outstanding balances identified during the closing document process; determine appropriate resolution paths without requiring management involvement on routine matters.
• Oversee the accurate and compliant preparation and delivery of closing documents - including resale certificates, status letters, HOA disclosure packages, and lender questionnaires - ensuring adherence to state statutes, association requirements, and contractual time frames.
• Own and govern collections activity for outstanding balances identified through the closing document process, including unpaid assessments, fines, and fees; determine collection strategy and escalation timing based on account circumstances.
• Act as the internal subject matter expert and primary point of accountability for closing document and collections processes; field complex inquiries from title companies, lenders, real estate agents, and attorneys that require…