Intake Pharmacist

Job Title and Summary

Intake Pharmacist – Plano, TX (Full‑time, 40 hours per week). At CSI Pharmacy (CSI), we are on a mission to provide specialty pharmacy services to patients with chronic and rare illnesses in need of complex care. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

• Adheres to organization policies and procedures.
• Supervises pharmacy staff including pharmacists and pharmacy technicians.
• Completes all intake pharmacy activities including initial contacts, clinical chart reviews, dosing and order creation, data entry, prescription entry and clinical pharmacy services.
• Works with multiple departments to facilitate and coordinate pharmacy operations.
• Prepares and submits management reports in a timely manner as required.
• Provides periodic consultation with practitioners in the field, as needed.
• Provides oversight/guidance of clinical decision‑making, clinical operations, and technical expertise on aspects of program including those that pertain to URAC/ACHC accreditation and Board of pharmacy requirements.
• Assists in the assessment and optimization of pharmacy workflows to optimize pharmacy resources and operational efficiencies.
• Serves as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution.
• Develops and oversees policies and procedures establishing safe practices for infusion therapy handling in the pharmacy, during transport, at the suite, and patient’s home.
• Coordinates and facilitates new referrals/admissions through collaboration with nursing, customer service and distribution.
• Reviews, receives/verifies all new patient orders, and documents the same on the respective order form.
• Assists the physician and other healthcare professionals involved in planning and implementing patient care in the home to ensure safe and effective drug therapy.
• Conducts initial assessment of specific patient, drug, and disease information to identify real and potential drug‑related problems or needs.
• Assists the physician and nursing staff in setting therapeutic objectives for drug therapy and establishing parameters for monitoring the safety and efficacy of drug therapy.
• Provides consultation and answers inquiries from patients, families, physicians and other healthcare professionals regarding drugs and their use.
• Maintains thorough and appropriate documentation in the patient/client record of all clinical activities and communication with patients, physicians, and other healthcare professionals.
• Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature and attending in‑services, seminars, and conferences.
• Participates in orientation/training programs for new personnel and current staff.
• Participates in departmental QA activities.
• Maintains pharmacy records in accordance with applicable laws and regulations.
• Responsible for handling customer complaints in accordance with Company policies and advise management promptly.
• Educates referral sources on all CSI services relating to customer needs and benefits.
• Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
• Completes and submits all required reports in a timely manner.
• Maintains current files and other records in accordance with Company instructions and requirements.
• Collaborates with Senior Management to improve efficiency and product knowledge to meet Company goals.
• Assists management in special assignments, such as market tests and surveys.
• Provides high‑quality services to the home‑care patient and the home‑care referral source.
• Attends and participates in conventions, trade shows and in‑services relating to IV therapy.
• Consistently represents the company in a professional manner.
• Maintains effective working relationship and cooperates with all personnel in the Company.
• Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related…