Mental Health Coordinator PRN​/Milieu Therapist PRN

Mental Health Coordinator/Milieu Therapist

Department:
Neuro and Psych Consult

Location:

Children's Medical Center Plano

Shift: PRN As needed;
Mid Shift or Night Shift on;
Variable Days

Job Type: On-Site

Additional Information:
In this role you will be performing the administrative duties of the Mental Health Coordinator with Milieu Therapist coverage as needed.

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

• Experience in child and adolescent therapy preferred
• Experience in the emergency department or psych preferred

• Four-year Bachelor's degree or equivalent experience required

• Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements from the American Heart Association required upon hire.

• Optimizes the ED Clinical Therapists productivity by providing clerical support to the ED Clinical Therapists as well as patient/family psychosocial support.
• Performs clerical functions including the management of phone lines, faxing, documentation of information received by phone or fax, retrieval of medical records, scanning of documents, and other clerical functions not listed.
• Assists with the coordination and management of treatment plans with the patient and the family regarding follow up plans, home care and safety planning (as training allows), community resources/entities, and transitions to other facilities or organizations.
• Manages confidential patient information and ensures compliant and accurate management of records.
• Functions as a point of contact for the department; responsible for the professional and timely response to calls, messages, and the forwarding of communications to the responsible party.
• Continually communicates with patients and families, multidisciplinary team members, and outside agencies to facilitate the coordination of clinical activities and to enhance the effect of a seamless transition from one level of care to another across the continuum.
• Builds therapeutic and trusting relationships with patients, families, and caregivers through effective communication and listening skills.
• Works collaboratively with others to define and study areas of inefficiency and participate in process improvement projects.
• Increases quality, efficiency and patient satisfaction in related areas.
• Collects, completes and submits data/reports in a timely manner.
• Stays abreast of payor guidelines and standards.
• Maintains knowledge of community resources and capacities to facilitate patient transitions of care.
• Remains current on clinical advancements related to primary patient population.
• Proactively seeks to understand areas/roles outside of immediate area/role within department.
• Performs other duties as assigned.

• Interacts therapeutically with patients during milieu and/or room-based activities
• Provides direct patient care, including assisting patients with activities of daily living and personal care
• Provides support to RNs by assisting with the collection of vital signs, data, and specimens as appropriate per education and training
• Reports changes in patient status and any concerns to the charge nurse and/or physician
• Escorts patients to off-unit procedures/appointments as needed
• Provides orientation and education to patients and families regarding program processes throughout their time in treatment
• Provides emotional support to patients and families throughout their hospitalization while maintaining professional boundaries
• Assists in implementing treatment plans for…