Medical Field Case Manager

Join our dedicated team at Injury Management Organization, Inc. as a Full-Time Medical Case Manager in Dallas, TX, where you'll play a pivotal role in advancing workers' compensation and occupational health initiatives. This hybrid position not only allows you to apply your expertise as an RN or LMSW in case management but also connects you with a team that values empathy, innovation, and accountability.

With a competitive salary range of $76,000 to $84,000, you'll be rewarded for your commitment to excellence. Successful candidates must reside in the Dallas, TX area.

Embrace the opportunity to enhance the return-to-work process for those you serve while enjoying a flexible and forward-thinking work environment that prioritizes your professional growth. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Your contributions will be recognized within a culture that champions teamwork and recognizes the importance of noticing needs in the community we support.

IMO is a trusted managed care partner for both private and public enterprise with vast experience in quality case management and positive injured employee outcomes. For over three decades our goal has been to provide industry leading customer service to our industry partners and their injured employees a goal that has allowed IMO to grow from Texas into multiple other states including Arkansas, Oklahoma, and New Mexico.

As a Full-Time Medical Case Manager at Injury Management Organization, Inc. in Dallas, your primary responsibility will be managing case management files for injured employees within the workers' compensation framework. You will maintain constant communication with all relevant parties to ensure continuous monitoring of progress and adhere to evidence-based guidelines. Your role will involve educating providers and facilitating a smooth return to work process.

You will proficiently document in our case management software and develop comprehensive care plans in collaboration with physicians and a multidisciplinary team. Acting as a liaison for injured employees, you will provide exemplary customer service, assist with specialist referrals, and ensure optimal utilization of our provider network. Additionally, you will coordinate closely with employers and claims adjusters to support effective return-to-work efforts, ensuring a seamless transition for all involved.

To excel as a Full-Time Medical Case Manager at Injury Management Organization, Inc. in Dallas, candidates must possess a valid nursing or social work license, along with a bachelor's degree and relevant case management certification such as CCM, CDMS, CRC, or COHN. A strong understanding of workers' compensation rules and laws is essential.

Critical thinking skills will enable you to assess situations effectively, while problem-solving techniques will help you navigate complex cases. Proficiency in conflict resolution is crucial for managing interactions between injured employees, employers, and healthcare providers. Familiarity with evidence-based guidelines will allow you to provide optimal care and support to those in your charge.

Strong organizational skills and the ability to document accurately in the required software tools are also vital for maintaining comprehensive case management records and ensuring seamless collaboration with the multidisciplinary team.

Knowledge and skills required for the position are:

• Valid license in nursing or social work license
• Bachelor's degree
• Certification in case management, i.e., CCM, CDMS, CRC, COHN, preferred
• Workers' compensation rules and laws
• Familiar with evidence-based guidelines
• Bilingual in English/Spanish preferred
• Critical thinking skills
• Problem solving techniques
• Conflict resolution
• Familiar with evidence-based guidelines