Appointment Scheduling Specialist – Heart & Vascular Specialist Clinic

Bring your passion to Texas Health so we are Better + Together

• Work location:
  
  6300 West Parker Road, MOB 2, Suite 322, Plano, TX 75093

• Work hours:
  
  Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the Team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

• High School Diploma or equivalent (required)
• Related experience in Healthcare environment (strongly preferred)
• Bilingual in English / Spanish (strongly preferred)
• Requires strong customer skills
• Good communication skills
• Possess a strong work ethic and a high level of professionalism
• A team player who handles multiple projects simultaneously in a fast-paced environment

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process
• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.
• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.
• Performs other duties as assigned.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.