Medical Front Office Specialist

Job Details:

Job Location:

Heart Place
- Plano West
- Plano, TX 75093, Position Type:
Full Time, Education Level: High School Diploma/GED, Travel Percentage:
None, Job Shift: Day, Job Category:
Other Positions, US Heart and Vascular is in need of a full-time Medical Front Office Specialist to join our team at Heart Place in Plano, TX.

• Schedules patient appointments efficiently, including appointments directed by referring providers.
• Checks in patients at clinic locations and confirm scheduled appointments.
• Accurately enters and updates patient demographic, insurance, and authorization information in required systems to ensure timely reimbursement.
• Verifies medical insurance coverage, eligibility, and patient demographic information.
• Informs patients of encounter co-pays, deductibles, and account balances; collects payments at the time of visit as applicable.
• Provides patients with required forms and facilitate their completion.
• Assists patients with presumptive applications, as applicable.
• Answers telephone calls in a timely and professional manner; respond to inquiries or transfer calls according to established procedures.
• Uses paging systems appropriately and page providers for hospital consults or call-backs as needed.
• Maintains accurate scheduling systems and appointment records.
• Provides coverage for check-in and check-out at other clinic locations as needed.
• When, position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.
• Adapts to changing priorities, processes, and business needs.
• Performs other duties as assigned.

• High School diploma or GED from accredited institution.
• Three (3) years of Medical Front Office experience.
• If the individual in the role will drive for work purposes, a current valid state driver’s license and required minimum auto insurance coverage.
• Cardiology experience preferred.

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

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