Spa Concierge - Part Time

Job Title

Spa Concierge (Part Time)

The Spa Concierge is responsible for checking in guests at our Life in Balance Spa, scheduling and managing appointments, and maintaining the spa facility including locker rooms, quiet lounge, and pool deck. Individuals in this role will act as a liaison between guests, spa management, and other resort departments when necessary.

• Must understand the basic principles of managing PMS system (Resort Suite)
• Capable of dealing with stressful situations calmly and professionally
• Must have excellent communication skills
• Must be computer literate and able to learn various software programs/applications
• Must be able to prioritize tasks and handle multiple tasks simultaneously
• Possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire
• Open availability including evenings, weekends, and holidays is required
• Professional demeanor and appearance

• iAm Days to spend a paid 8 hours experiencing Miraval, twice per year*
• Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*
• Discounted and Complimentary Hyatt Hotel nights
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment
• 401K with company match
• Generous Paid Time Off program
• Paid Family Bonding Time and Adoption Assistance
• Complimentary daily colleague meals
• Employee Stock Purchase Plan
• Access to resort facilities including spa services, programs, hiking trails, and fitness center

* Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Hyatt Centric Key West Resort and Spa | Key West , FL , US