Housekeeping Room Attendant - Residence Inn Plano​/Legacy Plano, Texas

Housekeeping Room Attendant

Housekeeping Attendant is responsible for the cleanliness of guest rooms.

• Obtain room assignments from your Supervisor at the beginning of the shift.
• Check your cart to make sure it is correctly stocked.
• Know the correct procedure for entering a guest room.
• After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room.
• Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed.
• Check room for damages, furniture and equipment.
• Report all damage and missing items to your Supervisor immediately.
• Any items found in guest rooms, lobby, corridor, or in the back of the house are to be returned to Lost and Found with the following information: date, where found and finder's name.
• Before leaving a guest room, give the entire room one last inspection.
• Notify Housekeeping that the room is clean and whether it is occupied or vacant.
• Restock your cart, remove any trash and dirty linen, at the end of the shift so it is ready for the next day.
• Respond to guest questions.
• Provide guest assistance, directions, and information as requested.
• Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Perform other duties as requested by Supervisor.

• Service orientation. Knowledge of principles and processes for providing customer and personal services.
• Excellent communication skills. Ability to convey information and ideas.
• Ability to read and understand directions on cleaning chemicals.
• Ability to use chemicals and equipment in a safe and efficient manner.

Weekend, evening, and holidays availability is a must.

Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.