Overnight Hotel Valet Attendant; Shift Time Dallas Plano

Guest Service Associate – Towne Park

Join Towne Park, a leading hospitality services company that creates memorable experiences for patients, visitors and guests. As a Guest Service Associate, you will provide exceptional hospitality services, turning each interaction into a positive experience.

• Compensation: $14.25 per hour base pay plus $16‑$19 per hour in tips.
• Work Schedule: Shift from 11:00pm to 7:00am. Full‑time and part‑time availability.
• Benefits: Accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and eligibility for the company 401(k) retirement plan. Seasonal and temporary roles are not eligible.

• Maintain a pleasant, friendly, and professional demeanor with guests, co‑workers, and clients.
• Greet guests within five feet, use their last names, and employ a professional and friendly attitude.
• Use appropriate salutations, welcome guests, and demonstrate proper phone etiquette.
• Park and retrieve vehicles safely, assist with luggage, and open vehicle and hotel doors as required.
• Provide guests with directions, reservations, and contact information for on‑site resources and local attractions.
• Deliver messages and items, shuttle guests to approved locations.
• Explain parking rates and retrieval procedures, issue claim checks, and collect them upon vehicle return.
• Maintain accurate ticket information, including key tags, folio records, vehicle location and damage surveys.
• Calculate and collect revenue for vehicles when necessary.

• Education: High school diploma or GED.
• Licensure: Valid driver’s license for the state of employment.
• Work Experience: At least one month of related experience or training, or an equivalent combination.
• Skills & Knowledge: Proficient reading, writing and verbal English; ability to understand and follow simple instructions and short correspondence; basic arithmetic skills (addition, subtraction, multiplication and division with decimals and money); understanding of 24‑hour and military time; knowledge of rates based on time elapsed; ability to operate a manual transmission and perform parallel parking.

• Job is routine; decisions made within established guidelines.
• Physical demands include standing, walking, and lifting up to 100pounds occasionally.
• Work performed outdoors in varying weather conditions; travel up to 5% may be required.

Towne is an affirmative action, equal opportunity, and E‑Verify participating employer. We encourage applications from all qualified candidates, including individuals with disabilities and veterans.

Towne complies with privacy laws, providing a notice that describes the categories of personal information collected, the purposes for such collection and use, record retention practices, and rights under applicable privacy laws.