HR​/TA Operations Support

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions.
* Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”
* Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech;
Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Alkami is looking to add an HR Operations Specialist based in our Plano, TX location and working in a hybrid on-site/remote workplace, you will join a highly collaborative team that executes our People Strategy, delivers HR services to our organization and supports the planning of our function. This is a developmental role for someone looking to grow their career within HR.

This role also has a strong partnership with the HR Business Partners, and together they support various client groups within the company.

Key Responsibilities & Duties:
* Work directly with the HR Business Partner team in support of the business to drive strategy, foster leadership success and support all employees for a positive employee experience.
* Serve as the main point of contact for all administrative tasks across HR initiatives.
* Find ways to improve HR processes by adopting intelligent automation to avoid stagnation and lost momentum.
* Document employee lifecycle processes to drive efficiencies within the organization and to improve HRIS configurations.
* Provide ad hoc project and reporting support.
* Lead and/or support other special projects as needed (employee lifecycle programs such as onboarding, performance management, culture, contractors, M&A, etc.)
* Assist HR Business Partner team with key annual planning work such as talent planning and performance calibrations.
* Support talent management, culture and retention initiatives.
* Maintain and ensure full compliance of digital employment files, as well as overall record keeping.
* Assist with maintenance of employee handbooks and policies.
* Coordinate offboarding tasks from systems access to separation paperwork.
* Assist with company training coordination such as scheduling and communication.
* Provide ad hoc project support for the HR Business Partners.
* Act as a back-up for the front desk staff and HR/Recruiting coordinators and supporting facilities team with administrative tasks.
* Ability to maintain confidentiality.

Qualifications:

* 2+ years of experience in Human Resources
* Bachelor’s degree in Human Resources or related field or equivalent experience
* You have a high technical aptitude for HR systems and ability to automate processes and other routine tasks using basic system coding and scripts.
* You have a strong understanding and ability to leverage Google and Excel spreadsheets, multiple data sources, charts, formulas (such as VLOOKUPS), pivot tables, reporting structure and macros.
* You have strong written skills and are confident in your ability to communicate clearly with different customers and audiences
* You have big aspirations about growing your career and are open to learning, adapting and trying new things out to get there
* You have a strong understanding with HR policies, practices, and processes
* You value collaborative problem-solving and contributing to a positive employee culture/environment where everyone can be their best
* You understand the importance of data integrity and confidentiality when it comes to employee data and information

Desired

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