HR Generalist

Overview

Hybrid position - MUST be local to Dallas/Ft. Worth. Responsible for contributing to the mission and vision of the Company and Department as a Human Resources Generalist. Provides quality initial support services to all Company employees with a high degree of customer satisfaction, expertise and timeliness. This includes evaluating and analyzing the employee request/concern, quickly interpreting the situation, determining the appropriate resolution and or escalation, and communicating the resolution and escalation to the customer, consistent with our mission and vision.

• Provides initial support and additional follow-up to Company employees for all HR related inquiries. Support areas include, but are not limited to:
  Benefits, Recruitment, Compensation, HRIS, Worker’s Compensation, Training, etc.
• Responsible for onboarding new hires by coordinating, processing new hire paperwork and entering employment data into the HRIS system.
• Verifies I‑9 documentation and maintains current documentation in employee files.
• Responsible for processing Verification of Employment (VOE).
• Responds in a timely manner to all emails and voice‑mail messages requiring action.
• Responsible for managing the central email communication tool for the HR department.
• Maintains and conducts routine audits of employee files.
• Maintains employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources information system software.
• Maintains the confidentiality of all activity, including verbal and written communication, of any department matters.
• Interprets and explains human resources policies and procedures to employees.
• Processes development assistance as needed.
• Provides excellent customer service to employees while maintaining confidentiality.
• Acts as the customer advocate for HR by representing the services in a positive manner, proactively escalating issues on the customer’s behalf to ensure the timeliest service.
• Files papers and documents into appropriate employee files as needed.
• Regular, consistent, and punctual attendance. Must be able to work a variable schedule as necessary.
• Assists Director of HR & HR Managers and others on the HR team with various research projects and/or special projects.
• Performs other duties and responsibilities as assigned.
• Must conduct oneself in an ethical, legal, and responsible manner at all times.
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Business Conduct.

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• Strong verbal & written communication skills.
• Ability to build strong relationships with a diverse population.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists.
• Ability to read, write, speak and comprehend in English: instructions, correspondence, memos and reports.
• Ability to work in a fast‑paced, productive work environment.
• Must be a self‑starter, independent, and strong organizational skills.

• Bachelor’s degree preferred; preferably with Human Resources or Business Administration or the equivalent work experience.
• Minimum 1–2 years of general Human Resources experience required.

• Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Power Point, etc.).
• Experience utilizing Human Resource Information Systems.
• Basic Internet navigation skills.

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The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.