Director, HR Business Partner- Financial Services

Job Overview

Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? At Capital One, you have the opportunity to work in an environment in which the business truly values strategic HR partnership and results. If you have a passion for shaping the overall people strategy for a business and want to be part of a winning team, then look no further!

We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated, and effort is rewarded.

• Provide strategic HR business partnership to one or more business groups as a member of the senior leadership team (led by senior executives).
• Serve as an integral, data-driven thought partner accelerating problem-solving and driving business outcomes through human capital strategies.
• Oversee and direct the prioritization and delivery of HR solutions to the business, including people strategy, culture and belonging, organizational efficiency, workforce planning, and succession management.
• Partner with the HR leadership team on planning and delivering HR solutions to the business.
• Operate as a trusted advisor to executives, serving as the expert on people and organizational issues.
• Consult with the executives and extended HR team to drive business success by providing thought leadership, direction, and accountability for delivering an HR strategy that is aligned with the organization’s needs.
• Lead executives in translating the business strategy into a talent strategy that embeds and reinforces a culture where associates are valued and have equitable opportunities to succeed. Embedded within the LOB senior leadership team, HRCs are accountable for delivering and leading all talent-related deliverables including:
  • Defining the talent strategy
  • Strategic workforce planning, including succession and workforce planning
  • Recruiting/retention strategies, including talent competition marketplace assessment to effectively compete and motivate talent to achieve business objectives
  • Assessing Human Capital risks for the business and developing remediation strategies as appropriate
  • Leveraging key trends and/or gaps to incorporate within strategic decisions and talent plan
  • Designing and developing the organization
  • Managing employment practice risk weighing short and long term impacts, including associate relation mitigation strategies, staffing/co-employment strategies, etc.
  • Influencing the prioritization of the work that will drive the highest value for your client groups.
  • Partnering with Associate Relations;
    Diversity, Inclusion, & Belonging;
    Learning & Development;
    Compensation; and Enterprise HR to manage equity and equitable outcomes of programs and talent solutions.
  • Provide executive coaching and advice on key areas such as leadership, teamwork, org design, strategy, etc.
  • Create and support business outcomes with HR programs, initiatives and strategies leading to a market competitive advantage.
  • Develop innovative and creative solutions with a willingness to push and challenge for transformative work.
  • Lead and participate in enterprise-wide HR project work, partnering with peers across the organization to create and share systemic solutions to HR challenges.
  • Measure effectiveness of HR strategy and programs to ensure business effectiveness. Leverage data to craft insights that focus intentional action.
  • Collaborate with HR partner teams in Associate Relations, Talent Acquisition, Compensation, People Analytics, to develop solutions which attract, retain, and motivate world-class talent.
  • Be an inspiring people leader to your HR team, providing focus through vision and prioritization, and elevating your team through coaching and development.

• High School Diploma, GED, or equivalent certification
• At least 7 years of client facing experience OR at least 7 years of consulting experience OR a combination
• At least 7 years of experience in Human Resources

• Bachelor’s Degree or Military Experience
• MBA or Master’s degree
• Professional Human Resources Certification or Senior…