Benefits Specialist - Workers

A First Name Basis (AFNB) is one of the fastest-growing in-home care providers in the region, with 40+ offices across four states. We’re reimagining what it means to serve seniors and individuals with disabilities—by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised.

We are seeking a proactive and versatile People Operations Associate III to support and handle a broad range of HR functions including onboarding, benefits administration, worker's comp, compliance, and HR policy implementation. This position is on-site at our corporate office in Plano, TX.

• Act as backup for I9 processing
• Assist employees with enrollments, changes, and inquiries, and ensure compliance with plan requirements.
• Support Compliance department with any crossover needs between HR and Compliance.
• Support performance management cycles, including goal setting, reviews, feedback sessions, and development planning.
• Ensure compliance with federal, state, and local employment laws (FMLA, ADA, EEOC, wage/hour, etc.), update policies as needed and assist with audits and reporting.
• Manage leave processes including ADA, FMLA, etc.
• Own the end-to-end workers' compensation process: incident intake, claim filing, and coordination with insurance carriers and adjusters.
• Partner with managers and employees on light-duty and return-to-work programs following work-related injuries.
• Track and ensure timely OSHA recordkeeping and reporting requirements.
• Liaise with brokers/carriers on claims reviews, reserve management, and cost containment strategies.
• Assist with employee training and development initiatives, including tracking completion and coordinating sessions.
• Support special projects such as compensation reviews, policy updates, or HR process improvements.

• Competitive pay
• Medical, dental, vision benefits
• 401(k) with employer match
• PTO
• Sick time
• Paid company holidays
• Annual performance bonus

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience).
• 5+ years of HR experience
• Heavy experience in benefits, leave, and workers' compensation i
• Knowledge of U.S. employment laws and regulations (additional state-specific knowledge a plus).
• Proficiency with HRIS platforms (Paylocity preferred)
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred
• Attentive to details and ability to work in a high growth environment