Senior Business Partner

Position: Senior People Business Partner
Join our Team Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

About this opportunity

Ericsson is seeking a Senior People Business Partner to join the People team for Cloud Software & Services (CSS) Americas, based in Plano, TX. Reporting to the Head of People, CSS Americas, this experienced role focuses on field service and industrial relations, union-related matters, employment law compliance across North America, and core People Business Partner responsibilities. Your work will directly influence organizational effectiveness and business outcomes in a fast-paced, collaborative environment.

What you will do Serve as a trusted advisor to people leaders, providing consultation, coaching, guidance, and data-driven insights to improve organizational effectiveness and results

Align people strategy with business priorities by helping leaders build capabilities, behaviors, structures, and processes that drive performance

Advise on employee relations, union matters, employment law compliance, performance management, and employee life cycle processes, ensuring consistent and compliant application of policies and collective bargaining agreements

Proactively manage complex employee matters, labor relations, workplace investigations, and employment-related risks through clear guidelines and fair, documented resolutions

Collaborate across the People function — including Total Rewards, Talent Management, Talent Acquisition, and Learning & Development — to deliver integrated solutions

Support collective bargaining readiness by partnering with Legal, Operations, Finance, and People partners on planning and negotiation preparation

Support high-volume recruiting plans, off-site recruiting events, leadership meetings, and university job fairs as needed

Use AI-enabled tools and people analytics to streamline work, improve decisions, identify trends, and enhance the impact of People-related solutions

Travel approximately 25–30% across North America (US and Canada) for union bargaining, leadership meetings, regional office visits, and recruiting events

The skills you bring

Preferably 15+ years of HR experience;
Bachelor’s degree in Human Resources, Business, or related field required;
Master’s degree and PHR or equivalent certification preferred

Seasoned HR Business Partner experience with increasing scope, ideally in a matrixed, geographically dispersed, or high-volume environment

Required experience in unionized settings, including advising on union matters, applying collective bargaining agreements, and managing labor relations; negotiation experience preferred

Strong knowledge of HR practices, employment laws, and policies;
Canadian employment law experience preferred

Proven ability to act as a trusted advisor on people, organizational, employee relations, and compliance matters

Excellent communication, influencing, coaching, consulting, and facilitation skills

Strategic and critical thinking with the ability to connect business challenges to people strategy and workforce planning

Analytical, metrics-driven approach with a proactive mindset for problem-solving and process improvementAI-agile mindset, with experience adopting AI tools and emerging technologies to improve productivity and generate insights

Ability to prioritize, manage multiple responsibilities, and remain composed in a fast-paced, ambiguous environment

Bilingual (French and English) experience preferred

What happens once you apply? to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city:
United States (US) || Plano (Country/ City)
Job details:
People Business Partner Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge,…