Senior Product Designer - Systems & Information Architecture

Job Description

About the Role

We’re looking for a Senior Product Designer who thrives at the intersection of systems thinking, information architecture, and hands‑on product design. In this role, you’ll bring clarity and structure to complex operational and configuration workflows, help untangle inherited problem areas, and design experiences that enable users to work with confidence.

You’ll alternate between deep structural thinking—mapping object relationships, defining configuration logic, improving taxonomy—and practical product design—creating task flows, prototypes, and UI that engineering can implement quickly. This is a role for a designer who enjoys both solving the system and designing the experience that sits on top of it.

Your work will directly accelerate product delivery, improve usability, and lay foundations that support future evolution. You won't be boxed into a narrow lane; you'll have the opportunity to contribute to architecture, workflow design, interaction patterns, and UI across multiple areas of the platform.

This is a role for a designer who can think broadly, execute deeply, influence cross‑functionally, and lead design progress in a complex environment.

• Define information architecture, conceptual models, taxonomy, and domain logic for configuration‑heavy or multi‑role systems.
• Establish system clarity by mapping objects, relationships, behaviors, constraints, and states.
• Create scalable, coherent structures that other designers and engineers can confidently build upon.
• Lead the scoping of design work, breaking large ambiguous problem spaces into actionable, sequenced design efforts.
• Prioritize design focus areas to maximize velocity and unblock engineering.
• Communicate design progress, risks, and decisions to PM and engineering partners, reducing ambiguity across teams.
• Push back when proposed technical approaches degrade experience quality or violate established models.
• Facilitate design‑engineering trade‑off discussions grounded in system logic and user impact.
• Ensure engineering understands interaction rules, behaviors, states, edge cases, and object relationships before implementation.
• Provide structure, guidance, and critique to the Workflow/Interaction Designer working within your system models.
• Help convert system logic into flows, prototypes, and task‑level interactions.
• Ensure alignment between IA decisions and downstream interaction patterns.
• Produce high‑quality IA maps, conceptual diagrams, domain models, and architectural documentation.
• Create task flows, wireframes, and mid‑fidelity prototypes when needed to illustrate behaviors, transitions, and interactions.
• Use usability principles to simplify complex conceptual spaces and improve the operator experience.
• Facilitate collaborative working sessions with engineering, PM, data, and operations partners.
• Establish shared mental models and structural clarity across functions.
• Drive decisions in ambiguous areas through clear reasoning, diagrams, and conceptual framing.
• Mentor other designers in IA, systems thinking, workflow modeling, and structured problem‑solving.
• Contribute to the evolution of design practices, tools, and rituals across the design org.
• Support the development of reusable patterns and frameworks that contribute to a cohesive design system.

• What Great Looks Like

  You combine big‑picture structural thinking with hands‑on design execution.

  You derive energy from breaking down complexity into clarity.

  You are comfortable working in ambiguous domains and turning incomplete requirements into coherent models.

  You elevate the design team’s sophistication through thoughtful critique, mentorship, and documentation.

  You design both the structure of the system and the experience of using it—with an eye for craft, consistency, and usability.

• Systems & IA Expertise

  Strong experience designing information architectures, domain models, taxonomies, and multi‑entity systems.

  Ability to quickly analyze complex operational or configuration workflows and impose structure.

  Deep understanding of how system logic affects usability, workflows, and UI.

• Advanced Product Design Craft

  Strong interaction design skills:…