IT Applications Manager

IT Applications Manager

Location:

Plano, Texas (Onsite)

Contract-to-Hire Position: 3 months (conversion to permanent)

Applicants must be currently authorized to work in the United States for any employer. Sponsorship is not available for this position. Third-party candidates will not be considered.

We are seeking an IT Applications Manager to ensure applications transition smoothly from development into stable, secure production environments. This leader partners with business stakeholders, architects, developers, and operations teams to coordinate releases, manage priorities, resolve production issues, and improve delivery processes. The role is accountable for CI/CD pipelines, Salesforce and enterprise application deployments, monitoring and performance metrics, and removing obstacles that slow execution.

The focus is dependable delivery, system reliability, and ensuring technology solutions meet business needs without compromising security or quality.

You’ll find a fun and supportive environment, remodeled work spaces, and a culture that encourages fresh ideas, continuous learning, and meaningful contributions. You’ll work alongside passionate professionals to design and implement high-impact solutions that make a real difference.

• Bachelor’s degree in computer science or a related field
• 5+ years of management experience overseeing application development and/or operations teams
• Strong CI/CD and automation expertise, including release management, deployment automation, environment management, and observability
• Salesforce platform experience, with Public Sector Solutions preferred, including Omni Studio, metadata management, integrations, and Dev Ops rigor across environments
• Experience overseeing secure, reliable integrations across SaaS, on-prem, and third-party systems such as ERP, HR, and custom .NET applications
• Background in production support, incident response, root cause analysis, and improving application reliability
• Strong security and quality focus, partnering with Information Security to embed secure development, QA, and code review standards into delivery pipelines

• Lead daily operations for application delivery, production stability, and release execution
• Plan, coordinate, and manage release schedules across Salesforce and enterprise platforms
• Monitor operational performance and drive reliability improvements using metrics and reporting
• Direct and review work of analysts, developers, and technical staff to ensure quality delivery
• Manage incident response, troubleshooting, root cause analysis, and corrective actions
• Partner with business leaders, vendors, and IT teams to align priorities and resolve issues
• Establish operating standards, workflows, and deadlines to improve execution and accountability
• Support security, backup, disaster recovery, and user support processes
• Hire, coach, and develop team members, supporting performance management as needed
• Evaluate technology needs and recommend improvements to systems, tools, and processes
• Prepare operational reports and manage budgets and expenditures for the function

Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.