Wireless Product Tester

Overview

Our client in Plano, TX has a need for a Wireless Product Tester on a direct hire basis.

Busy and growing team atmosphere

Communications industry

• The Wireless Product Tester supports the testing, validation, and technical enablement of wireless hardware and software products, working cross-functionally to ensure product quality before and after release.
• Perform hands-on functional, regression, and feature testing of wireless hardware and software
• Execute test plans, test cases, and validation procedures
• Identify, document, and reproduce defects; verify fixes prior to release
• Conduct spot checks on production units to confirm correct software loads, configurations, and feature sets
• Collaborate with engineering and product teams to troubleshoot and resolve issues
• Ensure products meet defined quality, performance, and usability standards
• Provide technical support to customers and escalate complex issues as needed
• Support inside sales by answering technical product questions
• Assist with product demonstrations, configurations, and proof-of-concept testing
• Contribute to technical documentation, FAQs, and product feedback to internal teams

• 2–3 years of experience in product testing, quality assurance, technical support, or a related technical role
• Bachelor’s degree (or equivalent experience) in Information Systems, Engineering, Computer Science, or a related field
• Basic understanding of wireless technologies (e.g., cellular, Wi-Fi, Bluetooth, RF concepts)
• Experience testing hardware and/or software-based products
• Strong troubleshooting, analytical, and problem-solving skills
• Clear written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Preferred:
• Experience with defect tracking or test management tools
• Familiarity with embedded systems, mobile devices, or network-connected products
• Exposure to customer-facing technical or inside sales support roles
• Basic scripting or test automation experience