Infrastructure Engineer III-Cloud Engineer – AWS Python Terraform

As a member of our Infrastructure Engineering team, you will design and implement cloud contact center infrastructure and application components for our firm’s journey to AWS Contact Center in the Business Collaboration space. You will leverage your expertise in software, applications, and technical processes to enhance the infrastructure engineering discipline. You will apply your technical knowledge and problem solving methodologies to build cloud Infrastructure components, applications, and integrations that will serve our client-facing employees, ensuring efficient and effective solutions.

You’ll help develop functional goals and priorities that align with our overall strategy. You will use your hands-on experience building scalable solutions to pave the successful way for our team. You’ll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.

• Apply technical expertise and problem-solving methodologies focusing on infrastructure engineering for designing and implementing cloud contact center Infrastructure and Application systems at scale.
• As a member of the team, we look first and foremost for people who are passionate around solving business problems through teamwork, innovation, product development & engineering practices.
• You will be required to apply your depth of knowledge and expertise to all aspects of the software development and platform engineering lifecycle, working in agile product teams and partnering with stakeholders to stay focused on common goals aligned to our employees and customers.
• The sky is the limit:
  We expect you to push product boundaries and explore areas including AI/ML, serverless computing and cloud contact center technologies to achieve our goals.
• You’ll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers and our team. Partner with application and infrastructure teams to deliver solutions.
• Demonstrate flexibility and a willingness to quickly learn and adapt to new technologies as needed.

• Bachelor’s Degree in Computer Science or related disciplines with minimum 7 years of applied experience
• Experience in developing, debugging, and maintaining code in a large corporate environment
• Proficiency in one of the modern programming languages; backend – Python, Java, JavaScript etc.
• Well versed with Infrastructure as a Code with Terraform
• Able to design and implement applications on AWS public cloud. Experience with AWS cloud, including migration and optimization for cost efficiency and performance.
• Hands-on Experience with CI/CD tools like Jenkins/Jules, Version Control tools (Git/Bitbucket)
• Ability to execute implementation plans for high-performance, fault-tolerant systems within complex environments.
• Working knowledge of Database technologies (RDBMS, SQL, No
  
  SQL)
• Overall knowledge of the Software Development Life Cycle – Agile Methodology
• Experience in development and design of Rest APIs

• AWS certified developer and/or Architect certification is preferred
• Knowledge and hands-on experience with tools such as Jira, Confluence, Service Now and Agile methodologies.
• Cloud Contact Center (AWS connect) is a big plus

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We are an Equal Opportunity Employer, including Disability/Veterans. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans