Product Expert - SAP Managed Integration Services

Product Expert - SAP Managed Integration Services

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At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders across over 20 industries and 80% of global commerce. The work is challenging— but it matters. You’ll find a place where you can be yourself, prioritize wellbeing, and belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to succeed.

As a Product Expert (f/m/d) for SAP-managed Integration Services, you will play a key role in shaping the long-term vision and strategy of SAP’s integration portfolio delivered as managed services. You will work collaboratively with an experienced team of Product Managers, take ownership of specific areas of the product roadmap, define enhancements, and lead initiatives to drive product adoption.

• Define and evolve the product vision, strategy, and roadmap for SAP Integration Suite, managed gateway for spend management and SAP Business Network as part of SAP-managed Integration Services, ensuring alignment with SAP’s overall integration vision and business objectives.
• Work closely with Engineering and User Experience to deliver holistic product success.
• Identify opportunities to improve usability, scalability, performance, and cost-efficiency of the product.
• Balance feature development with operational excellence and long‑term product health.
• Collaborate closely with SAP Business Suite Product Management, SAP Lines of Business (LoBs) and P&E Central Architecture to define requirements, prioritize initiatives, and ensure seamless delivery of integration capabilities that address both customer and “SAP‑managed” needs.
• Communicate the product vision and strategic roadmap effectively to stakeholders, cross‑functional teams, and customers.
• Establish and sustain effective relationships with stakeholders to gain a comprehensive understanding of their needs, challenges, and objectives.
• Monitor product usage and user satisfaction diligently, and implement corrective measures as needed to ensure optimal adoption outcomes.
• Share knowledge that scales: produce and maintain high‑value assets (product presentations, blogs, micro‑learnings, webinars, SAP Learning courses) to enable the internal and external ecosystems.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical discipline.
• 10+ years of proven experience with SAP Integration Suite managed gateway for spend management and SAP Business Network and the Cloud Integration capability of SAP Integration Suite.
• Proven experience with SAP CIG (Cloud Integration Gateway) Add‑on, SAP S/4
  
  HANA Public and Private Edition, SAP Business Network, SAP Ariba, SAP Sales Cloud, Taulia.
• Deep hands‑on proficiency with enterprise integration technologies and patterns, including XSLT/XPath, B2B/EDI (e.g., X12/EDIFACT), AS2, and SAP ERP (e.g., IDOCs). Able to design and optimize iFlows/mappings and transformations, configure and manage partner connections and certificates, monitor end‑to‑end message flows, troubleshoot payload and security issues, and ensure reliable, compliant data exchange. Comfortable with XML/JSON, REST/SOAP APIs, and translating business processes into technical integrations.
• Deep understanding of the existing out‑of‑box integration scenarios in SAP Integration Suite, managed gateway for spend management and SAP Business Network.
• Demonstrated experience defining and instrumenting success metrics (KPIs/OKRs), synthesizing quantitative analytics with qualitative user feedback, and iterating responsibly—balancing customer value, technical feasibility, compliance and safety considerations.
• Uses evidence (experiments, A/B tests, cohort/funnel analysis) to set priorities, measure outcomes, and drive continuous improvement.
• Ability to translate complex technical capabilities into clear product requirements, user stories, and technical specifications for engineering to execute effectively.
• Ability to gather requirements from technical stakeholders and balance competing priorities across available capacity.
• Ability to engage deeply with…