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Applications Support Analyst II or III

Job in Plano, Collin County, Texas, 75086, USA
Listing for: City of Plano
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Systems Analyst, Cybersecurity, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 85421 - 106777 USD Yearly USD 85421.00 106777.00 YEAR
Job Description & How to Apply Below

Overview

Job Title:

Applications Support Analyst II or III.

Location:

Technology Services. The successful candidate may be offered a position in either the Applications Support Analyst II or the Applications Support Analyst III classification. Salary ranges:
Applications Support Analyst II $77,480 - $96,850 annually;
Applications Support Analyst III $85,421 – $106,777 annually. This role is 100 percent on-site; the City does not offer hybrid or remote options.

Equal Employment Opportunity information is included below. Open positions are subject to close without notice.

Responsibilities
  • Support some of the City’s most critical systems, including public safety, public works, records management, and more.
  • Take ownership of applications, recommend improvements, and deliver solutions that matter.
  • Work within a team culture that balances independence and collaboration; analysts are trusted to make decisions, research solutions, and own deliverables.
  • Be a problem solver and system thinker, looking for ways to improve services and stability for departments that rely on the systems.
What We Offer
  • Stable employment in a highly respected organization with a strong retention track record.
  • Exceptional benefits, including 2:1 matched retirement (TMRS), retirement in the Retirement Security Plan (RSP) fully funded by the City, comprehensive health plans, paid training, tuition assistance, and generous leave.
  • Career mobility and support to become a subject matter expert, lead projects, or transition into other technology roles such as infrastructure or security.
  • After hours support for mission-critical systems on an on-call rotation.
Work Schedule & Environment

Technology Solutions supports all systems Monday - Friday, 8:00am - 5:00pm. This role is on-site with no remote options.

Additional Information

To view the Applications Support Analyst I, . To view the Applications Support Analyst II, .

Requirements & Notes

The description notes that the salary and classification depend on the chosen level (II or III). The description states the team values and expectations include independence, collaboration, learning, resilience, and owning deliverables. No explicit formal qualifications are listed in the provided text.

Equal Employment Opportunity

Equal Opportunity Employer - EOE/M/F/V/D

Open positions are subject to close without notice.

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