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Application Support Engineer AWS, Prometheus, Grafana
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-02-16
Listing for:
STI
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Cloud Computing
Job Description & How to Apply Below
Overview
Job Title:
Application Support Engineer (Must have AWS strong skills in Prometheus, Grafana)
Location:
2805 N. Dallas Pkwy, Suite 300, Plano, TX 75093 - Work from office Tuesdays through Thursdays
Duration:
Long Term Contract
- Provide hands-on L1 application support for Java-based microservices on AWS.
- Triaging and resolving incidents, analyzing system behavior, and coordinating with engineering and Dev Ops teams to ensure high availability and performance.
- Strong debugging in Java applications; incident management; root cause analysis and post-mortem documentation.
- Exposure to cloud-native microservices and containerized environments.
- Excellent communication and stakeholder management.
- Hands-on experience in L1 application support for Java-based microservices on AWS.
- Strong skills in Prometheus and Grafana.
- Experience with incident management and troubleshooting.
- 2-4 years of experience.
- Familiarity with CI/CD and Dev Ops workflows.
- Awareness of cloud security and operational best practices.
- Basic scripting for automation and diagnostics.
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