BSA​/QA​/Product Analyst

Role description

BSA / QA / Product Analyst

Lead I - Business Analysis

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at

This hybrid role involves analyzing business requirements, ensuring product quality, and supporting product development through detailed analysis and testing. The professional acts as a liaison between business stakeholders, development teams, and quality assurance to deliver products that meet user needs and business goals.

• Gather, analyze, and document business requirements and functional specifications.
• Collaborate with stakeholders to understand business processes and identify improvement opportunities.
• Assist in solution design and validate that deliverables meet business objectives.
• Analyze market trends, user feedback, and product performance metrics to inform product decisions.
• Support product managers in defining product features, roadmaps, and priorities.
• Develop, execute, and maintain test plans, test cases, and test scripts based on requirements.
• Perform manual and automated testing to ensure software quality and functionality.
• Identify, document, and track defects; work with developers to resolve issues.
• Participate in regression, integration, system, and user acceptance testing (UAT).
• Ensure compliance with quality standards and best practices.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• Bachelor's degree in Business, Computer Science, Information Technology, or related field.
• Experience in business analysis, quality assurance, or product analysis roles.
• Strong analytical, problem-solving, and communication skills.
• Familiarity with requirements gathering, documentation, and process modeling.
• Knowledge of software testing methodologies and tools (e.g., Selenium, JIRA, Test Rail).
• Understanding of product lifecycle management and Agile methodologies.
• Ability to work collaboratively with technical and non-technical stakeholders.
• Detail-oriented with strong organizational skills.

• Agile Product Owner.
• Experience with data analysis tools (e.g., Excel, SQL, Tableau).
• Knowledge of software development lifecycle (SDLC) and Agile frameworks (Scrum, Kanban).
• Familiarity with user experience (UX) principles and customer journey mapping.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role

Location:

Texas

Compensation Range: $73,000-$110,000

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.

Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for…