Application Support Engineer

Overview

The Application Support Engineer is responsible for ensuring the stability, availability, and performance of business‑critical applications. This role involves troubleshooting issues, supporting deployments, monitoring system health, and collaborating with development and infrastructure teams to maintain a reliable application environment.

• Provide Level 2/3 support for application incidents, service requests, and performance issues
• Investigate, diagnose, and resolve technical problems across application, middleware, and database layers
• Monitor application performance, logs, and alerts to proactively identify issues
• Support application deployments, configuration changes, and release activities
• Collaborate with development teams to analyze defects, track root causes, and drive long‑term fixes
• Document technical procedures, troubleshooting guides, and application workflows
• Work with infrastructure teams on server, network, and environment‑related issues
• Ensure adherence to operational, security, and compliance standards
• Participate in on‑call rotation and incident response activities
• Assist with capacity planning, system tuning, and application optimization initiatives

• Experience supporting enterprise applications in production environments
• Strong troubleshooting and problem‑solving abilities
• Familiarity with Linux/Windows environments, shell scripting, log analysis, and monitoring tools
• Understanding of APIs, databases (SQL/No
  
  SQL), and application architecture fundamentals
• Experience working with ticketing systems, CI/CD pipelines, and version control tools
  
  Strong communication skills and ability to work with cross‑functional teams

• Experience with cloud platforms (AWS, Azure, GCP)
• Knowledge of automation tools or scripting languages (Python, Bash, Power Shell)
• Familiarity with ITIL practices (Incident, Problem, Change Management)
• Exposure to microservices, container platforms (Docker, Kubernetes), or message queues

• Ability to work under pressure and handle critical incidents
• Strong customer service mindset
• Attention to detail and commitment to operational excellence
• Collaborative, adaptable, and proactive approach to problem‑solving

This is a Contract position based out of Plano, TX.

The pay range for this position is $46.35 - $46.35/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Plano, TX.

This position is anticipated to close on Feb 25, 2026.

TEKsystems is a leading provider of business and technology services that accelerates business transformation for its customers. With a team of 80,000 strong and serving over 6,000 clients—including 80% of the Fortune 500—TEKsystems offers a range of solutions spanning strategy, design, execution and operations. The company is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.