Scrum Master - Hardware Asset Management

Job Description

Lead and facilitate daily stand up meetings to ensure team alignment and progress.

Collaborate with Product Owners to create, refine, and prioritize user stories, and ensure appropriate assignment to team members.

Create and manage new sprints as needed to support delivery timelines.

Oversee testing and validation activities, ensuring that related tasks are properly created, tracked, and closed.

Maintain the Task Board by creating, updating, and closing work items throughout the sprint lifecycle.

Facilitate and/or participate in HAM and CMDB related meetings to drive process improvements and resolve blockers.

Update asset and configuration items daily as part of the Advanced Shipping Notice (ASN) process.

Review and resolve exception tasks generated by the daily ASN workflow.

Create new hardware model records and update existing ones as necessary to maintain data accuracy.

Review and approve tasks assigned to the CMDB assignment group to ensure the run team can execute them efficiently.

Monitor HAM dashboards and perform data cleanup activities to improve accuracy and compliance.

Diagnose and resolve HAM related issues reported by the run team or end users.

Partner with the HAM architect to design, review, and enhance HAM processes and workflows.

Manage the annual TEMA fixed asset inventory process, typically conducted in the fall.

Perform testing and validation activities for HAM/CMDB related development work.

Create and update operational and process documentation as required.

Collaborate with the CMDB Product Owner to provide feedback on CMDB processes and troubleshoot identified issues.

• Lead and facilitate daily stand up meetings to ensure team alignment and progress.
• Collaborate with Product Owners to create, refine, and prioritize user stories, and ensure appropriate assignment to team members.
• Create and manage new sprints as needed to support delivery timelines.
• Oversee testing and validation activities, ensuring that related tasks are properly created, tracked, and closed.
• Maintain the Task Board by creating, updating, and closing work items throughout the sprint lifecycle.
• Facilitate and/or participate in HAM and CMDB related meetings to drive process improvements and resolve blockers.
• Update asset and configuration items daily as part of the Advanced Shipping Notice (ASN) process.
• Review and resolve exception tasks generated by the daily ASN workflow.
• Create new hardware model records and update existing ones as necessary to maintain data accuracy.
• Review and approve tasks assigned to the CMDB assignment group to ensure the run team can execute them efficiently.
• Monitor HAM dashboards and perform data cleanup activities to improve accuracy and compliance.
• Diagnose and resolve HAM related issues reported by the run team or end users.
• Partner with the HAM architect to design, review, and enhance HAM processes and workflows.
• Manage the annual TEMA fixed asset inventory process, typically conducted in the fall.
• Perform testing and validation activities for HAM/CMDB related development work.
• Create and update operational and process documentation as required.
• Collaborate with the CMDB Product Owner to provide feedback on CMDB processes and troubleshoot identified issues.

• Base Salary Range: $120,000 - $140,000 per annum
• TCS Employee Benefits Summary
• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications: BACHELOR OF COMPUTER SCIENCE