Technical Support Representative

Duration: 6-month contract (extension possible)

Pay range: $18-$20/hr

JD

The Technical Support Call Center Representative (Patient & Physician Service Specialist – L1) is a 6-month contract role (extension possible) based in Plano, TX. This position serves as the first line of support for patients, healthcare professionals, and internal teams regarding therapy inquiries, device functionality, mobile applications, MRI compatibility, and related services. The role operates in a fast-paced 24x7x365 call center environment and requires strong communication skills, technical aptitude (mobile apps/Bluetooth troubleshooting), reliability, and the ability to multitask across multiple systems while delivering an excellent customer experience.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit  to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.