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IT Consultant IT Project Manager

IT Service Desk Strategy Lead – Automation & AI

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Optimum
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading connectivity solutions provider is seeking a Senior IT Business Operations Strategy Lead to drive modernization initiatives within the Service Desk. This role involves enhancing processes and implementing automation, while collaborating with various teams to ensure continuous improvement. The ideal candidate will have over 5 years of IT Service Desk experience, expertise in Service Now, and strong analytical skills.

Join us to help elevate our operational capabilities in a dynamic environment.
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