Help Desk Lead Escalations
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-02-22
Listing for:
Benchmark Mortgage (NMLS #2143)
Full Time
position Listed on 2026-02-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Project Manager, IT Support
Job Description & How to Apply Below
A leading mortgage company in Plano, Texas, is seeking an Encompass Help Desk Lead for a full-time position. The successful candidate will oversee the workflow of the Application Help Desk team, serve as an escalation point for complex issues, and identify process improvements. Requirements include a strong service-oriented mindset, problem-solving abilities, and three years of IT Help Desk experience. The role offers a competitive salary ranging from $80,000 to $100,000 annually with additional benefits including health insurance, 401(k) plans, and more.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×